Would you like to spend less time on the day-to-day administration of managing your properties and more time on the high level projects associated with your communities? I provide exceptional office support to property management companies so that the Board of Directors and community that you serve experience a superb level of personal attention from your company. Having a VA partner with you to take care of the everyday details of managing your properties enables you to focus on important matters so that you have the capacity to handle property issues promptly, thereby contributing to a lasting relationship with your clients. You’ll also have more time to spend on marketing to prospective clients and obtaining new accounts which will in turn increase your bottom line.

• Bulk mailings to homeowners (including insurance disclosures, updated CC&Rs, budgets, financials, newsletters, notices, ballots, proxies, surveys, reserve studies)
• Calling vendors and following up regarding maintenance
• CC&R letters to homeowners for non-compliance
• Collection and maintenance of vendors’ insurance liability and workers compensation forms
• Compilation of marketing packages
• Coordinating services and materials for new accounts (homeowner/vendor notification, data entry, web/newsletter setup)
• Database management
• Electronic communication to homeowners
• Following up on homeowner inquiries
• Following up on proxies and ballots to ensure quorum
• Hearing letters
• HOA website maintenance
• Newsletter publishing
• Processing demands/certificates/documents for title companies
• Project Management
• Scheduling and monitoring timelines
• Software implementation/training
• Writing and proofreading board meeting minutes, policies, agendas, and by-laws

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